Home
Ai Thinks
  • About
  • Solutions
    Voicebot Assistants

    Automate calls, surveys, appointments and feedback flows through natural conversation.

    • Customer Experience MeasurementNPS, CSAT and post-call insight
    • Voice SurveysScalable feedback collection by phone
    • Reservations & AppointmentsBooking, reminder and cancellation flows
    • HR AssistantsCandidate and employee processes
    Chatbot Assistants

    Deliver consistent answers and support across web, mobile and messaging channels.

    • On-Premise ChatbotClosed-network, controlled deployment
    • Omnichannel AssistantsOne memory across every channel
    • Helpdesk AutomationTriage, routing and resolution
    • Offline SolutionsWorks without a connection
    API Services

    Add search, analysis, moderation and call intelligence to the products you already run.

    • Call AnalyticsQuality and action signals from conversations
    • Review AnalysisVoice of customer and product insight
    • SmartsearchSemantic search and grounded answers
    • Abuse & Profanity DetectionRisky content and moderation service
  • Products
    • Voicebot (Voice Agents)Voice AI platform
    • ChatbotDigital assistant platform
    • API SolutionsAI service layer
    All products
  • Customers
  • Resources
    • Blog
    • FAQ
Contact us
Home
Ai Thinks

Menu

  • About
    • All solutions
    • Voicebot Assistants
      • Customer Experience Measurement
      • Voice Surveys
      • Reservations & Appointments
      • HR Assistants
    • Chatbot Assistants
      • On-Premise Chatbot
      • Omnichannel Assistants
      • Helpdesk Automation
      • Offline Solutions
    • API Services
      • Call Analytics
      • Review Analysis
      • Smartsearch
      • Abuse & Profanity Detection
    • All products
    • Voicebot (Voice Agents)
    • Chatbot
    • API Solutions
  • Customers
    • Blog
    • FAQ
Contact us
Omnichannel Conversational AI Solutions

With our voicebot, chatbot and AI API solutions,
perfect the customer experience on every channel

Ai Thinks brings voicebot and chatbot solutions to all of your business processes and customer interactions, as one shared experience across every channel.

  • Request a Demo
Voicebot AssistantsChatbot AssistantsAPI Services
Our customers

We work with organisations across industries on voicebot, chatbot and API projects.

  • A101
  • Borusan OtomotivBorusan Otomotiv
  • Boyner
  • DHL
  • İdeaSoft
  • Karaca
  • Mackolik
  • MaptriksMaptriks
  • Tatilbudur
  • Yurtiçi Kargo
Voicebot infrastructure

Secure, fast AI conversation on GPU infrastructure based in Türkiye.

AI voice agent workloads sit on local GPU resources, chosen around data residency and low-latency needs.

Local GPUHigh-performance infrastructure running in Türkiye
Data SecurityData is processed under control, inside the country
Low LatencyFast, uninterrupted responses on voice streams
ComplianceA secure, auditable and local service model
Map of GPU infrastructure in Türkiye marking the Istanbul and Anatolia locations
Platform architecture

Our voicebot platform topology

The platform feeds off the channels and systems you already run, and pushes the insight it produces straight into the workflow of the team that needs it.

Sources & channels
Contact centreManage every call
CRM systemsReach customer data instantly
ERP systemsConnect your business processes
WhatsApp BusinessHandle messages and calls
Web & mobileBring digital channels together
Voicebot Platform çekirdeği

Voicebot Platform

One platform, one memory
Teams & outputs
Sales teamCreate more opportunities
Customer serviceFaster, more effective support
Technical supportRight routing, real resolution
Operations teamAutomate the process
Management & reportingDecide on evidence
Core capabilities
AnalysisAnalyse conversations
ReportingProduce detailed reports
RoutingRoute intelligently
AutomationAutomate the process
Deployment Options

We support different infrastructure options to suit your strategy.

Alongside our own GPU resources we offer on-premise, cloud GPU or API-based alternatives, depending on what you need.

On-Premise

On your own GPU resources

On-premise GPU infrastructure

Run our voicebot solution entirely on your own infrastructure, on your own GPU resources.

  • Maximum data security and privacy
  • Full control over the infrastructure
  • Flexibility in customisation and integration

On Cloud GPU

Scalable cloud GPU infrastructure

Cloud GPU infrastructure

High-performance, flexible voicebot service on scalable cloud GPU infrastructure.

  • High performance and scalability
  • Quick to go live
  • Cost advantage with a pay-as-you-go model

As Web Services (API)

Easy integration into your applications

API services integration

Reach our voicebot capabilities over web services (API) and integrate them into your apps.

  • Easy integration (API)
  • Platform-independent use
  • Fast and practical to use

A secure, flexible and high-performance voice automation experience on the deployment option that fits you best.

Why Ai Thinks?

We design AI not as technology alone, but with the operational flows and integrations that improve the whole experience.

We integrate our omnichannel solutions, which bring voicebot and chatbot assistants into one joined-up experience, into your systems and processes.

Operations

Cut down repeat contacts

Handle orders, appointments, shipments, FAQs and support requests automatically, on the right channel.

Analytics

Analyse every customer interaction as it happens

Get real-time analytics from the conversations on your contact centre, voicebot and chatbot channels.

Integration

Connect your voicebots and chatbots to all of your systems

Set up controlled integration with your CRM, contact centre, helpdesk, booking, e-commerce and BI systems.

Let us design the assistant that fits you best, together

We analyse your business processes, look at your busiest touchpoints and data sources, draw up a solution map, then build human-like assistants that match those processes and prepare a demo around your own case.

Let us talk through your scenario
  • Sets up voicebot, chatbot and API services around one shared business goal.
  • Treats knowledge base, flow, permission and measurement needs separately for each industry.
  • Produces an MVP scenario and integration plan ready for live operation, not just a demo.
Solutions

You can configure and run our voicebot, chatbot and API solutions as self-service.

Create new assistants, test them and take them live without needing any software knowledge.

Voicebot Assistants

Natural conversation, automation and measurable customer experience on voice channels.

Chatbot Assistants

AI-powered assistants that run on web, mobile, messaging channels and closed networks.

API Services

Analysis, search and security focused AI API services you can add to the products you already run.

Featured solutions
Explore all solutions
Customer Experience Measurement

Customer Experience Measurement

Collect feedback, measure satisfaction and keep improving service quality.

Customer Support and Request Management

Customer Support and Request Management

Handle requests from one place, route them to the right answer and shorten resolution times.

Reservation Management and Verification

Reservation Management and Verification

Automate booking flows, verify details and simplify confirmation steps.

Omnichannel Guest Assistant for Hotels

Omnichannel Guest Assistant for Hotels

Give guests fast, consistent and personalised support on every channel.

Industries

Position the solution around the touchpoints in your own industry.

Every industry has different channel, data and transaction needs. Ai Thinks automates repeat contacts and turns critical signals into action.

All industries
Featured industry

E-Commerce

Makes order, return, campaign, product search and customer support flows faster and more consistent with AI assistants.

Priority touchpoints

Order and return assistant

The customer learns order status, return conditions and shipping progress without waiting in a queue.

Smart product search

Understands what the user means rather than the word they typed, and suggests more relevant products and content.

Review and sentiment analysis

Product reviews are classified by theme, sentiment, urgency and the action area they belong to.

Hospitality

Supports booking, front desk, guest communication and satisfaction measurement with voice and text assistants.

Priority flow

Reservation management

Logistics

Offers AI-supported flows that automate shipment tracking, delivery updates, call volume and operational notifications.

Priority flow

Shipment tracking assistant

Automotive

Manages sales advisor support, service appointments, dealer communication and customer feedback with AI assistants.

Priority flow

Pre-sales assistant

Contact Centres

Strengthens contact centres with voicebots (AI voice agents) that reduce call volume, along with conversation analytics, quality control and agent support flows.

Priority flow

Voicebot greeting

Ai Thinks

Bring AI into the work your teams already do. Flexible tooling, hands-on support and systems that scale with you.

FacebookFacebookInstagramInstagramYoutubeYoutubeLinkedInLinkedIn

Company

  • About
  • Why choose us
  • Customers
  • Contact

Solutions

  • Voicebot Assistants
  • Chatbot Assistants
  • API Services
  • Industries

Resources

  • Blog
  • FAQ

Legal

  • Privacy Policy
  • Cookie Policy
  • Data Protection Notice
  • Terms & Conditions
  • Legal Notice

Copyright ©2026 Ai Thinks. All rights reserved.