Built for data protection compliance
Your data stays protected and aligned with regulatory requirements.
conversational ai platformAi Thinks
Ai Thinks
Voicebot Platform
Use voice automation to improve the customer experience in your call operation while bringing its cost down.
Overview
Active calls
128
%8,7 ↑
Calls waiting
24
%5,2 ↑
Average call duration
04:32
%8,2 ↑
Call completion rate
%92
%5,2 ↑
Call trend
200150100500
00:0004:0008:0012:0016:0020:0024:00
Inbound callsAnswered calls
Sentiment analysis
%78Positive
- Positive78%
- Neutral15%
- Negative7%
Live calls
- +90 532 *** ** 6700:01:23Customer service
- +90 531 *** ** 4300:02:48Sales
- +90 530 *** ** 3400:00:58Technical support
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Real-time analysis
Watch every conversation as it happens and act on it quickly.
High performance
Deliver a faster, more effective and more customer-focused experience.
Secure, scalable and integrated infrastructure
Platform architecture
Our voicebot platform topology
The platform feeds off the channels and systems you already run, and pushes the insight it produces straight into the workflow of the team that needs it.
Sources & channels
Voicebot Platform
Teams & outputs
Core capabilities
Deployment options
Voicebot, let us decide together which infrastructure it should run on.
The right deployment model depends on your consent position, your data policy and the GPU resources you can dedicate. Answer the questions below to see which model fits, in a few steps.
01
Opsiyon 1
Ai Thinks Global SaaS
Cloud and GPU resources abroad
Run the platform on global cloud resources with the fastest time to deploy. Capacity scales on demand.
- Fastest to deploy
- Pay as you go
- Scales without limits
Best for: Organisations able to obtain explicit consent for processing abroad and whose policy permits it.
02
Opsiyon 2
Ai Thinks Local SaaS
Ai Thinks GPU resources in Türkiye
All data is processed and stored inside Türkiye. Ai Thinks operates the infrastructure; you simply use it.
- Data stays in Türkiye
- Setup and maintenance handled by us
- Domestic data residency
Best for: Organisations that do not want data leaving the country but do not want to run infrastructure either.
03
Opsiyon 3
Ai Thinks On-Premise Platform
Your own data centre and GPU resources
The platform runs entirely in your data centre on your own GPUs. Data never leaves your corporate network.
- Maximum data security
- Full control over infrastructure
- Runs in closed networks
Best for: Organisations that can dedicate GPU resources and require full data sovereignty.
Which infrastructure fits you?
Starting from your consent position under data protection law, three questions at most are enough to identify the right deployment model.
Start
Can you obtain explicit consent for voice and conversation data to be processed abroad?
Solutions on this platform
Voicebot Platform: ready-made solutions
You do not have to build on the platform from scratch. Start from scenarios already proven in the field and adapt them to your own flow.
FAQ
Frequently asked questions about Voicebot Platform
A voicebot is an AI voice assistant that talks with customers in natural language on the phone and other voice channels, understands intent and completes tasks. It combines speech recognition (ASR), a language model and speech synthesis (TTS), and replaces keypad IVR.
Yes. The platform uses speech recognition and natural voice generation trained for Turkish; accents, noise and industry terms are tuned on your own calls during the pilot. Multilingual scenarios, including English, are supported as well.
The voicebot connects to your PBX or contact centre platform over SIP; it answers inbound calls, starts outbound calls and hands the conversation to an agent with its context when needed. CRM and ERP integration is built through a REST API.
Three models: Global SaaS on international resources, Local SaaS where data stays in Türkiye, and On-premise in your own data centre. The choice depends on consent status and company policy.
Voicebot Platform
Let us walk through the Voicebot Platform with your own scenario.
We look at your call volume, channel mix and integration needs, then prepare a demo flow built around them.