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    Voicebot Assistants

    Automate calls, surveys, appointments and feedback flows through natural conversation.

    • Customer Experience MeasurementNPS, CSAT and post-call insight
    • Voice SurveysScalable feedback collection by phone
    • Reservations & AppointmentsBooking, reminder and cancellation flows
    • HR AssistantsCandidate and employee processes
    Chatbot Assistants

    Deliver consistent answers and support across web, mobile and messaging channels.

    • On-Premise ChatbotClosed-network, controlled deployment
    • Omnichannel AssistantsOne memory across every channel
    • Helpdesk AutomationTriage, routing and resolution
    • Offline SolutionsWorks without a connection
    API Services

    Add search, analysis, moderation and call intelligence to the products you already run.

    • Call AnalyticsQuality and action signals from conversations
    • Review AnalysisVoice of customer and product insight
    • SmartsearchSemantic search and grounded answers
    • Abuse & Profanity DetectionRisky content and moderation service
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    • Voicebot (Voice Agents)Voice AI platform
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    • API SolutionsAI service layer
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      • Customer Experience Measurement
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      • On-Premise Chatbot
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Ai Thinks Solutions

Choose the AI solution family that fits your needs.

Automate customer contact with voicebot, chatbot and API services. Start from a category and go down to the page for the solution itself.

Book a callSee the solutions
Voicebot AssistantsAssistants that automate contact on voice channels.
Chatbot AssistantsDigital support on web, mobile and closed networks.
API ServicesA service layer for search, analysis and safety.
Featured

Solutions that bring measurable value to your business

Start with the scenarios we deploy most often; each one is explained end to end on its own page.

Customer Experience Measurement

Customer Experience Measurement

Collect feedback, measure satisfaction and keep improving service quality.

Customer Support and Request Management

Customer Support and Request Management

Handle requests from one place, route them to the right answer and shorten resolution times.

Reservation Management and Verification

Reservation Management and Verification

Automate booking flows, verify details and simplify confirmation steps.

Omnichannel Guest Assistant for Hotels

Omnichannel Guest Assistant for Hotels

Give guests fast, consistent and personalised support on every channel.

Voice AI

Voicebot Assistants

Natural conversation, automation and measurable customer experience on voice channels.

4 solutions
Customer Experience Measurement illustration

Customer Experience Measurement

A measurement solution that collects post-call feedback with a voice assistant, scores it, and turns it into insight operations teams can act on.

NPS and CSAT flowsSentiment score per conversation
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Voice Surveys illustration

Voice Surveys

A voicebot solution that runs campaign, satisfaction, market research and employee experience surveys automatically, with high reach.

Multi-question scenariosOpen-ended answer summaries
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Reservation Systems illustration

Reservation Systems

An AI call assistant that automates booking, changing, reminding and cancelling for hotels, healthcare, restaurants, service desks and field teams.

Availability checksBooking creation
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HR Assistants illustration

HR Assistants

Speeds up candidate pre-screening, employee information, leave queries and internal communication with an AI-powered HR assistant.

Candidate pre-screeningEmployee request collection
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Digital assistant

Chatbot Assistants

AI-powered assistants that run on web, mobile, messaging channels and closed networks.

4 solutions
On-Premise Chatbot illustration

On-Premise Chatbot

A secure, auditable chatbot that runs on your own infrastructure, for organisations whose data must not leave the building.

Closed-network deploymentRole-based access
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Omnichannel Assistants illustration

Omnichannel Assistants

One omnichannel experience across web, mobile, WhatsApp, social media, live chat and phone, keeping the same context on every channel.

Context independent of channelSmart handoff to an agent
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Helpdesk Automation illustration

Helpdesk Automation

A support assistant that automates ticket creation, classification, prioritisation, resolution suggestions and knowledge base answers.

Ticket classificationPriority and SLA suggestion
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Offline Solutions illustration

Offline Solutions

A local chatbot and knowledge access solution for field, facility, production and secure areas where internet access is limited.

Runs locallyDocument search
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Intelligence services

API Services

Analysis, search and security focused AI API services you can add to the products you already run.

4 solutions
Call Analytics illustration

Call Analytics

An API-based analysis service that transcribes call recordings, summarises them, and scores them with sentiment and quality signals.

TranscriptionSentiment and intent analysis
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Review Analysis illustration

Review Analysis

Extracts sentiment, topic and action insight from app reviews, social media, survey answers and customer messages.

Sentiment analysisTheme extraction
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Smartsearch illustration

Smartsearch

Returns results by intent and meaning rather than exact keywords across documents, products, knowledge bases and content.

Semantic matchingSummarised results
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Content Moderation illustration

Content Moderation

Detects profanity, insults, toxicity, threats and brand safety risks in user content in real time.

Toxicity scoreThreat and harassment signals
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Where to start?

Let us work out together which solution fits you.

We look at your channel volume, the systems you already run and your goals, then set out the right starting scenario.

Get in touch
Ai Thinks

Bring AI into the work your teams already do. Flexible tooling, hands-on support and systems that scale with you.

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