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    Voicebot Assistants

    Automate calls, surveys, appointments and feedback flows through natural conversation.

    • Customer Experience MeasurementNPS, CSAT and post-call insight
    • Voice SurveysScalable feedback collection by phone
    • Reservations & AppointmentsBooking, reminder and cancellation flows
    • HR AssistantsCandidate and employee processes
    Chatbot Assistants

    Deliver consistent answers and support across web, mobile and messaging channels.

    • On-Premise ChatbotClosed-network, controlled deployment
    • Omnichannel AssistantsOne memory across every channel
    • Helpdesk AutomationTriage, routing and resolution
    • Offline SolutionsWorks without a connection
    API Services

    Add search, analysis, moderation and call intelligence to the products you already run.

    • Call AnalyticsQuality and action signals from conversations
    • Review AnalysisVoice of customer and product insight
    • SmartsearchSemantic search and grounded answers
    • Abuse & Profanity DetectionRisky content and moderation service
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    • ChatbotDigital assistant platform
    • API SolutionsAI service layer
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Semantic search API

Find the meaning the user is after, not the word they typed.

Smartsearch produces semantic matching, filtering and summarised results across document, product, FAQ and record pools. Search becomes faster, more contextual and more useful.

Book a demoAll solutions
Which policy document lets a user return an item?

Result

Answer with citations

Semantic matching

Result

Permitted document

Summarised results

Result

Product match

Filters and access control

Semantic search

Search uses intent and permission context, not only the words typed.

Internal portals, e-commerce, document management and support knowledge bases get a more accurate and safer search experience.

Meaning-based indexing

Content is indexed with a vector and text search layer, so more relevant results come back.

Permission-aware search

Users only get results from the sources they are allowed to see.

Search with answers

Alongside the result list, short answers with citations can be produced from the relevant sources.

Smartsearch Services
Search quality

Relevant, permitted and summarised results are served over the API.

Hybrid

search architecture

RBAC

result permissions

RAG

answer support

Smartsearch

Let us move your search experience onto a semantic result layer.

We review the channels, data and integrations you already have, then set out the right MVP flow.

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Ai Thinks

Bring AI into the work your teams already do. Flexible tooling, hands-on support and systems that scale with you.

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