Pre-sales assistant
Answers questions on models, trim, campaigns and financing from the knowledge base.
Sales, service and dealer experience
Manage customer requests across automotive sales and service end to end with AI assistants.
Ai Thinks handles vehicle information, campaign, test drive, service booking and after-sales support requests on one conversational AI platform. Dealer and head office teams gain cleaner data, faster routing and better visibility of the customer.
What the industry needs
AI use cases for Automotive start from a clear operational need.
Manages sales advisor support, service appointments, dealer communication and customer feedback with AI assistants.
Answer model, campaign and stock questions quickly and accurately
Schedule service and test drive appointments in a controlled way
Hand customer requests to the dealer summarised and ready to act on
Use cases
Connect the touchpoints specific to your industry to automation and insight.
Service appointment
Creates or changes a service booking by suitable time, location and service type.
Dealer request routing
Request intent, customer details and the call summary are passed to the right dealer or team.
Recommended solutions
The Ai Thinks solutions that stand out for Automotive.
Reservation Systems
Appointment management for service, test drives and dealer meetings.
Explore the solutionSmartsearch Services
Meaning-based search across vehicle, document and campaign content.
Explore the solutionCustomer Experience Measurement
Satisfaction measurement and root cause analysis after sales and service.
Explore the solutionWhat to expect
Contact quality rises in automotive, and dealer and head office teams work from the same customer context.
Sales and service contacts are answered faster. Booking, feedback and dealer handover processes run on the record, standard and measurable.
01
Booking processes speed up
02
Dealer handover becomes clear
03
The after-sales experience gets measured
FAQ
Frequently asked questions about Automotive
The dealer assistant answers model, trim, campaign and financing questions from the knowledge base, creates service appointments and routes requests to the sales, service or parts team.
Yes. A service record is created by time, location and service type, reminders are sent and it is rescheduled if needed; the record is written to the dealer management system.
The distributor and dealers are managed as separate sub-companies; each dealer works with its own calendar and stock data while reporting is consolidated centrally.
Let us design a workable AI scenario for your company together.
We review your current channels, data and integrations, then map out the right starting flow.